1. Agreement to terms
By accessing altius.agency or engaging Altius for services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
Altius is operated from the Greater Toronto Area, Ontario, Canada. These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
2. Services
Altius provides AI automation systems and related consulting services for medical spa and wellness clinic operators. Specific service deliverables, timelines, and fees are outlined in individual client agreements signed between Altius and each client.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients.
3. Use of our website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorised access to any part of the website or its infrastructure
- Transmit any harmful, offensive, or disruptive content
- Scrape, copy, or reproduce our content without written permission
4. Intellectual property
All content on altius.agency — including text, design, graphics, logos, and code — is the property of Altius and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written consent.
Custom automation systems and workflows built for clients remain the property of Altius unless otherwise specified in a written client agreement.
5. Client relationships
Our relationship with clients is governed primarily by individual service agreements. These Terms of Service apply in addition to, and do not replace, any signed client agreement. In the event of conflict, the signed client agreement takes precedence.
6. Disclaimer of warranties
Our website and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components. We do not guarantee specific results from our automation services, though we work diligently to deliver the outcomes described in client agreements.
7. Limitation of liability
To the fullest extent permitted by law, Altius shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability to any client shall not exceed the fees paid by that client in the three months preceding the claim.
8. Third-party links and services
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Links do not constitute endorsement.
We use third-party platforms including Go High Level, Make.com, Calendly, and Google Workspace to deliver our services. Use of those platforms is subject to their own terms and conditions.
9. SMS communications
Where Altius sends SMS messages as part of client automation services, those messages are sent on behalf of our clients to their customers. All SMS campaigns are registered under applicable carrier guidelines including A2P 10DLC requirements. Recipients may reply STOP to unsubscribe from any messaging campaign at any time.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
11. Changes to these terms
We may update these Terms of Service from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated terms.
12. Contact
For any questions about these Terms of Service:
Altius
Greater Toronto Area, Ontario, Canada
hello@altius.agency
altius.agency